INTERNATIONAL ORDERS

Avionix Supply CO is recognized as the leading source of materials for aircraft builders, owners and pilots around the world. For more than 50 years, we have developed a family of customers in every part of the globe. Our International order department is more than happy to assist you in placing and processing your order for international shipment. Please note the following guidelines for placing an international order. You may place your order with any of our international representatives or directly through our website or international sales department. Correspondence should be sent in English or Spanish to expedite service.

Requests for quotation are processed within 72 hours, unless additional research is required on a product. All prices quoted and invoiced by Avionix Supply CO West are FOB Corona, CA and by Avionix Supply CO East are FOB, Peachtree City, GA. A quotation is processed as a proforma invoice for all overseas customers. A proforma invoice is not considered an order until funds are received to process the order. Actual freight charges may differ from a freight quote or estimate provided by a freight carrier.

First time orders are preferably received by fax, e-mail, or website to insure correct notation of name and billing and shipping information. Please note the information on 8130 forms in the following paragraphs. If 8130 forms are required, we must be notified at the time the order is placed so that we may special order the documentation.

To economize on the shipping costs, International orders are generally shipped complete unless otherwise advised by the customer. We utilize DHL, UPS, Fed-Ex and Air Parcel Post for most international shipments. Shipments by DHL, UPS and Fed-Ex are highly recommended because of the excellent traceability of the shipments. Parcel post traces are very time consuming and unreliable. We cannot be responsible for shipments made by USPS Parcel Post. Our international department also utilizes the services of many other air and sea carriers. Should the services of a freight forwarder be necessary we can work with one who is familiar with our service or with one of your choice to meet your shipment requirements.

All freight, duty and customs charges are the responsibility of the customer.

Preferred methods of payment are credit cards (American Express, Visa, Mastercard, Discover) and by bank transfer. There is an additional $20 service charge for bank transfers. When making a bank transfer please fax a copy of your transfer along with your order request to ensure accurate allocation of funds. Please note that if payment is made by bank transfer there is an approximate 7 day delay before funds are confirmed and allocated.

A complete listing of Avionix Supply CO international representatives can be found by clicking here. Always remember to furnish your complete communications information on your correspondence so that we may respond to your requests promptly. We welcome your orders and look forward to being part of your team during your entire project.

HAZMAT SHIPMENTS: A fee is charged on all international shipments containing hazardous materials. This fee covers special packaging, documentation, and certification requirements that apply to hazmat orders shipping to customers outside the United States.